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FAQs
Step 1: Evaluate Options & Confirm Availability
Review our Service and Pricing pages to get a clear understanding of which offerings best suit your vision and budget.
If you're interested in a fully custom cake, please note our minimums ($200 for a single tier and $600 for multi-tier designs). Simply submit an inquiry with your details, and we’ll review our schedule to confirm availability for your wedding date.
Step 3: Pick Out Your Dream Cake
Let us know which flavor(s) you’ve chosen, and we’ll finalize your cake design details via email. You’ll select a buttercream finish for the exterior, followed by the cake size based on your guest count (for example, a three-tier cake for 75 guests or a four-tier cake for 120). We’ll guide you with recommendations on the ideal size and structure to ensure your cake fits both your guest list and your venue setup.
Step 2: Cake Tasting and consultation
We offer personalized cake tastings and consultations to help you confidently choose the perfect flavors and design for your wedding cake. During your consultation, we’ll review your vision, style, color palette, guest count, and any special details you’d like included. You’ll also receive a curated tasting box featuring a selection of our most popular cake and filling combinations.
This process ensures your cake is not only beautifully designed but crafted with flavors you truly love. To schedule a tasting and consultation, simply submit an inquiry—we’d be delighted to assist.
Step 4: Order Confirmation & Payment
Once you’ve picked out your design, we’ll discuss the logistics of delivery or pickup with you, and we’ll invoice you for payment of your cake. Payments are typically split into two (i.e. 50% upon booking, and 50% two weeks before your wedding). If your event will take place within four weeks of booking, we require payment in full upfront to confirm your order.
Step 5: Submit Final RSVPs
Send us your final RSVP total no later than 3 weeks out. We’ll adjust the order accordingly, and confirm your final balance due (if relevant). Your balance must be settled no later than 14 days prior to your wedding.
If there are any design details outstanding from Step 3 (i.e. floral design or color palette) that have since been finalized with your florist or planner, we’ll wrap these up with you by 4-6 weeks out.
Step 6: Cake Delivery
If your cake will be delivered by us, relax while we liaise directly with your event planner to confirm logistical details, and personally set up your cake on the day — both punctually and professionally. If you’ll be picking up your cake or have nominated a friend or family member to do so, rest assured that we’ll provide thorough verbal and written instructions for handling the cake, and will help load your order into the pickup vehicle to ensure that everything is properly situated for the journey.